Collection: Studio B Store Policies

STUDIO B STORE POLICIES

SHIPPING
Any orders placed Monday – Friday before 5PM EST (excluding holidays & vacations) will be processed and shipped within 72 hours. Orders placed on weekends will be processed within 48 hours on the next business day. Delivery estimate dependent on method of shipping chosen at time of purchase. Regardless of what shipping method you choose, Studio B will still process and ship orders in the time frame listed above. We are not responsible for fees related to international customers paying to receive their packages.

RETURNS
Returns are accepted for store credit only within 14 days of merchandise ship date for domestic delivery, and 30 days for international customers. If said time periods have passed since date of purchase or if items are not returned in the condition they were sent out in (tags attached and items unworn and unwashed), unfortunately Studio B can NOT offer you store credit. Final sale items include hats, dreads, marked down merchandise, seasonal items, hair accessories, and jewelry, these listed items can NOT be returned or refunded. To complete your return, your receipt is required. Please complete Studio B’s return Information form by circling your reason for return and including this with your unwanted merchandise. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Studio B does not guarantee that we will receive your returned item. Please email Studiobsalonandboutique@gmail.com for any other questions.

REFUNDS
Once your return is received and inspected, Studio B will send you an email to notify you that we have received your returned item. At this time, we will notify you of approval or rejection of your refund. Upon approval, you will receive an email with a code to apply for store credit in the original amount of your item(s) at time of purchase.

Studio B reserves the right to change the terms from time to time without notice to you, any such changes will be effective upon publication on the site.

PRIVACY POLICY

Studio B may request information such as your name, phone number, address, e-mail address, and credit card information when processing online orders. All private information will be kept confidential. By shopping online with us you consent to our Privacy Policy. If there are any problems, questions, or concerns, please contact us at studiobsalonandboutique@gmail.com.